COVID-19 Regulations

Your safety and well-being are our priority.
They can only be guaranteed with the cooperation of all in following the established rules.
Take care of yourself and those around you, act responsibly and help us take this careful step towards normality.

We established a set of measures, closely following the Directorate-General of Health’s guidelines, in order to minimize the risk of contagion and spread of COVID-19.

Please read the following regulations carefully before reserving your session.


Space Capacity

The climbing center’s capacity is limited to 30 people, and only 7 may use the gym in the mezzanine at the same time.
The use of the space is limited to slots of 2 hours per day per person, which can be extended in case the space capacity permits it.


Besides the monthly passes, we will continue to offer single sessions for €8 for adults and €6 for children up to 12 years old who will have to be accompanied by a paying adult.

Drop-In Reservations

You can reserve your training session up to one week in advance.

We strongly recommend prior reservation of your training session via the Vertical Life app, especially if you wish to practice during the busiest hours (5pm-9pm). But we continue to accept drop-ins in case the space capacity permits it.

To reserve your session, you can simply look up Vertigo Rocódromo Lisboa in the Vertical Life app or check here and follow the indicated steps. Upon completion you will receive an email confirming your reservation.

It is obrigatory to check in and check out at our reception.

In order to avoid crowds of people in the reception area or the changing rooms, the check-in and check-out times for each training session will be spread out.

Cancelation Policy / No Shows

You may cancel your reservation by phone (+351211320947) up to 3 hours before the beginning of your training session. In case of a no show, you may be subject to restrictions in future reservations.

Intro Class Bookings

Participation in our Intro Classes for children (from 5 years old) and adults requires prior booking via phone (+351211320947) or email (


The use of powder chalk is strictly prohibited, and only the use of liquid chalk is permitted. Vertigo has liquid calk available for sale of rent (€3/person). It remains obligatory to use clean shoes on the climbing walls. If you don’t have your own climbing shoes, you will have to bring clean shoes to use in the space or rent climbing shoes at the reception (€4).

Outdoor Climbing

Every weekend, we will organize outdoor bouldering and sport climbing sessions for which members get a discount of 20%. For more information, please send us an email to

User Registration

We will register the name, phone contact and date and time of visit of every user who visits the climbing center or participates in an outdoor climbing session for the sake of possible contagion tracking.

COVID-19 Containment Measures

Every person who shows symptoms such as fever, cough or breathing difficulties must refrain from visiting the climbing center.

We reinforce the obligatory use of a face mask by clients and staff in all areas of the climbing center and at all times except during physical activity.

We stress the importance of maintaining a distance of at least 2 meters in the common areas and 3 meters during physical activity. It is fundamental to comply with the respiratory etiquette and to disinfect the hands upon entering the climbing center and before and after your traning session or class. 

It is prohibited to walk barefoot in the space and to use the showers in the changing rooms.

We guarantee the daily cleaning and disinfection of the entire space and especially of the mats and bathrooms. We continue to clean and disinfect the climbing holds at each new route setting.

Whenever possible, we will keep the gate open in order to allow for improved ventilation of the space.

In case we observe that anyone present in the space shows any of the symptoms mentioned above, the client will be subject to the internal containment plan, according to the law.

These measures will stay in place until further notice from our site, and we reserve the right to modify them without prior notice at any time, in case so justified.

Visit Us

Avenida Infante D. Henrique
Edíficio Beira Rio, Fracção S
1950-408 Lisbon

+351 211 320 947
+351 967 890 179

Opening Hours

Monday to Friday: 


Sunday and Holidays: